I just fixed my patio roof with the company.The roof is cedar shakes roof with 2-3 layers. Hugh gave me the price and we made an appointment. They came at 8 am, on time. I wasn’t there so they waited for about 10 minutes. Then started removing the old roof. Hugh realized the price given was lower because of cedar shakes and his profit margin is lower than normal. But he didn’t change the price. He kept his professionalism. He asked me to come to him again if we do the larger top roof which is understandable and reasonable. The guys are very professional. The roof needs to replace 3 beams which were burned by fire damage, the guys fixed it. (Hugh agreed you add Extra stuff without charges). They added play wood, and then shingle on the top. They finished around 5:45 pm. They cleaned up all garbage. All dust, everything. Very professional work. Very reliable. Then I paid the check to one of the roofers and then have them wash hands after they are done. They used the blower to blow the dust to the street, but some nails were blown by the blower to on the street which I later picked them up to avoid any flat tire to anyone but it isn’t a big deal for us to sweep nails and dispose them properly. I told the guys to go home since they work from 8 am to 5:45pm and only took about 30 min lunch. No break time as far as I watched. So I didn’t want them to sweep up the nails as a big deal. They have done a great work anyway.
Hugh send me the receipt the same night via link. Once again very professional. Didn’t have warranty information or insured and years of warranty and guaranteed information etc on the receipt which would be great if he added on the receipt but by looking at the work, I know they have done the great job. The guys know what they are doing. Garbage cleaned up people know what they are doing. Everyone did their roles and finished with a good result. Highly recommended. Compatible price, professional, good results. I am a very nick pick person and very hardly giving good review unless they deserve it. So far so good for me. I wouldn’t hesitate to write very critical review if necessary but this one impressed me. I will update you if I do experience it but I don’t see it coming.
For now I can tell you that I am happy with the service and price. You cannot go wrong with them!
- Kelly Win. 2/15/2020
Couldn't be happier with their services. We had an emergency, and they came out right away and solved the problem with great skill and professionalism. Hugh did everything he could to get a team out to us right away. 5 stars all around!
- Jon P. 11/16/2019
This was very professional, yet also nicely personal service of the highest caliber. We had leaks all over the top floor of our brownstone and didn't know where to turn. (one failed repair had not helped at all)
I'm skeptical of finding services online without a recommendation, but W&H had great reviews so I contacted them through the automated form one night thinking we'll see if they even reply. By the next am I had a n email and then a follow-up phone call from Hugh. He came by at the exact time I was free the next day, did a quick inspection., told me three options, we settled on one, for a flat fee, and the entire job was done by 5 pm the following Monday. His crew didn't even have to enter the house to get it done, (though we usually access it through a skylight).
We have a perfect new roof (on top of the old one) sealed piping, sealed side with the neighbors on both sides (good for them too!), and a guarantee to come back if any leaking reappears (it hasn't). We have had ZERO problems since.
Hugh was honest, professional, the price was reasonable, and it was a fast and pleasant experience. I don't usually write reviews but these guys deserve it. They are excellent.
-JFB BedStuy, Brooklyn...
- John Bailyn. 10/19/2019
After years of hiring/paying for roofers who came to my home, told me everything was taken care of with my very bad leak, only to find that the issue was not addressed, I called Hugh and asked if he would come look at the problem, advise me of how he would resolve the issue and give me an estimate. He gave me an estimate, and a week later he came and fixed a problem that I had for a very long time. He and his crew were very efficient and they couldn't have been nicer, and it appears as though the problem has been resolved. I couldn't be happier and going forward I most definitely would call him and spread the word if anyone asks me for a good competent roofer.
- R Wolcson. 10/6/2019
Hugh came to my house on short notice, gave me a fair price and didn't try to oversell me on something I didn't need. His team worked quickly and were total pros, start to finish. Couldn't be happier with my new roof. Highly recommended.
- Neal Carlson. 9/11/2019
i started doing my roof a week before thanksgiving of 2017. after being left high and dry from my other roofing contractor (interstate roofing out of new jersey, owner: santino Costello) and leaving my roof incomplete and open to the elements. i spoke to Hugh from William and Hugh roofing and explained what my situation was. Hugh agreed to help me out. so, the week of thanksgiving 2017 Hugh and his crew came over bright and early the next morning and did exactly what they said they were going to do. they ripped off the remaining roof that was left undone from the previous contractor, installed 3/4 inch plywood throughout the entire roof. then installed the torch down firestone rubber roof. they are not master carpenters, by any means. buy, they got the job done within 2 days. the price was a little high. but, i was in desperately in need. i would defiantly recommend to all needing a roofer.
- Vito D. 5/29/2019
We hired Hugh Roofing to repair our roof. We were very pleased with their work. They were timely and professional, and did a great job repairing our roof. We will definitely call on them again for future roof issues!
- Jean Tomaselli. 5/23/2019
Hugh is awesome.. this gentleman is professional, HONEST, very patient and explained everything in detail to both me and my husband. His men work fast and are very organized.. and believe me we had our share of roofers. We will definitely be using this company again in the future! THANK YOU😀
- Yy B. 4/27/2019
Finally found an honest, professional roofer who works clean and stands by his work. Will use Hugh exclusively and recommend him to all my friends and associates.
- Nydeco 123. 4/11/2019
Professional, great work and look forward to using again
- Anthony Stanow. 4/2/2019
A+++ all the way around. Great work. Great communication. Will definitely be working with them again.
- Brian Boles. 3/20/2019
Nice people. Prompt. Good value. Would recommend
- John Kuzmyak. 3/2/2019
I hired William & Hugh last summer to replace my roof. I was so pleased with the results that I hired them for a number of other home repair jobs. They worked quickly, were professional and again I was very happy with the results. If you're looking for a skilled reliable contractor I highly recommend William & Hugh. A+
Deborah K., Ridgewood, NY
- deborah kushma. 7/24/2018
The roof on my 6 family 25x75 building in Ridgewood Queens was getting old. It's been 18 years since the last roofing job and it started leaking.
It was a big roofing job and I was looking for the right contractor since last year. I made appointments with few top contractors.
Hugh explained the job in detail and the quality materials that are going to be used and a 15 year warranty. He also said that for the roof of bulk head/skylight will be free of charge. Gave me a price of much less than the highest estimate I gotten from other contractors. I accepted the contract and gave him a small deposit.
He started the job on the day it was promised. It was a very difficult tear down with metal sheets covering the wood and 7 layers of roofing. He didn't charge me extras like some other companies when they run into difficulty's and you are at their mercy with the open roof.
The job was done in time and I was very satisfied with the results.
I also gave him the siding job for the bulk head which came out beautiful.
Thanks for the good job!
I highly recommend this company!!!
- Ferenc Marocik. 4/15/2018
We love the timely professional job done at a reasonable price. Hugh is very honest and even tells you if you don't need something, which is rare nowadays :) Great work by the entire team. Thanks and will definitely call them again.
- Ralph Yozzo. 3/1/2018
I used William & Hugh Roofing for both of my houses in Astoria .They were extremly proffesional with their service and have competitive pricing .
Very honest and straight to the point estimate on the work accompanied with 10year warranty for the new roof i got .
I warmly recomend them.
Thank you guys !
- Dimitar Nikolov. 10/2/2017
Extremely professional team. Worked quick and used the best materials. I had slate repaired, flat roof patched, and an old piece of roof-mounted equipment removed. I'll definitely be using these guys again when I need roofing work done in the future.
- Nicholas Hamilton. 7/25/2017
The roof in my front room was caving in and I called William Hugh. This company was far by one of the most reliable companies I ever worked with since becoming a home owner. The came out gave me a quote, gave me a set price, and told me there would be no surprises with the price. They came at the time they were scheduled for, took pictures while I was at work e-mailed me from when they started to when they finished! I loved the pictures from different angles. I know what I paid for it's a good feeling. They explained the warranty and made me feel comfortable that if I needed them to come fix it again they would. They did a fair job of cleaning up, we swept up a little but overall they were GREAT! I am going to get another quote from them very soon for my whole roof.
- Rugina Matin. 2/31/2017
Extremely knowledgeable and professional, competitive pricing. Highly recommend! Thank you
- Patty Kim. 5/15/2016
I had a roof emergency after a really bad rain and decided to call William. Him and his team responded very quick! problem was fixed very neatly! Will recommend to anyone!
- Franklin Santana. 5/10/2016
William and Hugh are very professional, knowledgeable and a pleasure to deal with. Highly recommend.
- Bobby Audette. 5/10/2016
Great to work with, professional, used top notch products.
- Robert kersch. 5/10/2016
Great and fast work.
- DeeAnn Phillips. 5/8/2016
My garage roof was in serious need of repair. Thanks to Hugh the job was completed timely & effectively. He provided the highest degree of professional service to the full scope of the work involved. I'm confident I can rely on Hugh to handle any concerns I may have regarding future roof work at my premises.
- Frank A.. 3/25/2016
I called these guys because I had a leaky skylight and Hugh was able to come over quickly to assess the situation. My roof was 8 years old and pretty much had been ignored since it was installed. Hugh was not only able to fix the skylight, but gave a very competitive price to tar all joints / seams and apply silver coating. Even better he gave me a 5 year warranty on the roof. Highly recommended.
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